- Aurora recognises that human resources is an essential part of quality, both shore-based and shipboard, and their effective administration is a key factor for the safety and quality of operations. The company only works with properly educated, well trained and satisfactorily experienced staff who have a sense of loyalty, an adequate level of safety-environmental awareness and an openness to further improvement. The company assists the crew in planning their career and creates value by encouraging their professional development.
- Aurora Crew Manning Services include from the selection/engagement of a single seafarer up to a full crew complement for a client’s vessel. We have a pool of over 1.000 well trained seafarers, fully ready to join in relevant short notices. Our current reputable position in the Crewing Industry, our high retention rates indicate our ability to attract and retain qualified, well trained, medically fit and committed seafarers for our Principals.
- The officers and the crew are selected on the basis of their professional competency, experience and performance monitoring results (each crew member is regularly evaluated by a comprehensive system)
- Competitive Crew Wages basis to Crew Nationality/ies selected and the relevant incentive/bonus plan basis to Ship owner’s/ and Market needs.
- Recruiting expenses including visas, medical examinations, pre-employment screening and interviewing, STCW documentation, Flag Certification, clients customised clothing packages and safety gear or any other recruiting requirement as per Client’s needs.
- Accounting Services including all the respective sections (Crew Allotments, Government Contributions etc.).
- Communication and arrangements with local port agents concerning matters of crew changes.
- Crew Travelling arrangements using our cooperated Travel agencies or via Ship Owners appointed Travel agents, covering joining and repatriating air tickets domestic and international.
- Clothing packages as per Clients requirements, delivered to every Seafarer prior joining.
- Cadetship programs via reputable Maritime Academies for the development of Principal’s future generation of Officers.
- Primary Insurance up to P&I coverage.
- Qualitative and Tailor-Made Training for all types of ships, under all applicable regulations in the Maritime Industry via our highly experienced instructors and our newly built Maritime Training Centre and as per Clients requirements.
- Aurora, provides high standard services based in the coasts of UAE to both charterers and yacht owners. We have a team of experts ready to support, advise and assist you in every aspect yacht operations. Whatever your yachting desires may be, our team will handle your requirements with professionalism and discretion.
- Aurora have been supplying expert agency services to all kinds of yachts in the region and we bring all of our knowledge and expertise to bear to ensure that all your requirements are met.
- Whether you have a yacht or you are looking for a blue voyage charter experience in fascinating waters of UAE, our team is ready to give the best service available!
- We pride ourselves on being able to tend to your every requirement. We work closely with a wide range of local suppliers – all experts in their fields – enabling us to offer a comprehensive range of agency services for yachts. Aurora is located in the Dubai and with our extensive network you will enjoy a peace of mind wherever you travel in UAE. With our dedicated team members or partners who have the highest standards of the services, you really are in safe hands 24 hours a day.
- Arrival and Clearance formalities
- Visa Assistance
- Duty Free Bunkering
- Marina & Berthing Arrangements
- Shipping & Freight forwarding
- Clearance, collection and delivery of overseas products
- Imported Consignments
- 24hr Concierge Service & Support
- Crew Placement
- Day Worker Placement
- Yacht Deliveries
- Technical Support
- Carpet & Upholstery cleaning
- Spare Parts
- Flower arrangements
- Cash to Master deliveries
- Flight & Hotel Bookings
- Private Jet & Helicopter Hire
- Restaurant Bookings
- Rental Cars
- Limousine & Chauffeur Services
- Local Knowledge & Itinerary Planning
- Private Excursions & Guidance Services
- Additional Security Services
- Laundry Service
- Healthcare Services with private hospitals
- On Board & Ashore Entertainment
We are dedicated to meeting your needs and your specific requests for your galley, interior and service departments. Try our expertise for food, beverages, household products, toiletries, flowers and more!
We are a flexible and helpful team working together in a very professional structure. Our team will provide you with top quality produce and that extra touch of personalised friendly service.
We are working with the largest provisioning suppliers of the country, and local suppliers for the yachts cruising in the region. We are able to ensure that whatever your requirements, from fresh fruit and vegetables to medical equipment and even spare parts. You may also like to sample the local cuisine and the freshest foods. You’ll have what you need when and where you need it.
YACHT REPAIR AND REFIT
We have wide range of network who are able to offer a complete marine refit and repair service. We are able to call on the services of a number of specialist firms who have international reputations for the quality of their service and expertise in a number of highly specialised areas including:
Our services include;
- Welding services
- Marine electrical
- Warehousing and logistics
- Chandlery and marine procurement
- Paint works
- Specialist cleaning
- Marine communications
- Navigational systems
- Security systems
- Hull integrity services
- Marine insurance services
- Warranty Works in general
- Service and repairs of Engines and Generator
- Servicing of Safety Equipment
- Servicing and repairs of Air-Conditioning systems
- Hull treatments
- Teak treatments and renewals
- Propeller repair, pitching, re-bushing and balancing
- Shaft removal and alignment
- Carpentry works
- Electrical and electronics works
- Launching & hauling
- Chrome work
- and many more besides…
YACHT EXTENSIVE SERVICES FOR VIP
We provide high quality VIP services to Government Officials, celebrities, business people and high net worth individuals. Safety, special attention, economy of time, faultless comfort and convenience are priority of our team while providing services to our VIP clients.
Our shore-based assistance enables the vessel to operate smoothly and efficiently by dealing with all statutory and administrative requirements leaving the Captain free from dealing with time consuming administrative tasks to concentrate on the day to day operations.
Our services include;
- 24hr concierge service & support
- Flight & hotel bookings
- Private jet & helicopter hire
- Restaurant bookings
- Airport transfers
- Rental cars • Limousine & chauffeur services
- Local knowledge & itinerary planning
- Private excursions & guidance services
- Nanny services
- Private scuba diving
- Additional security services
- Laundry Service
- Healthcare Services in conjunction with all private hospitals in the region
- On Board & ashore entertainment
- Flower arrangements